Privacy Policy

1. Who We Are

Travelaidnow is an independent travel assistance service. We help travelers compare flight options, understand fare rules, and coordinate bookings with third-party travel providers by phone. We are not an airline and not a direct booking OTA.

If you have questions about this policy, contact us at booking@travelaidnow.com.

2. Information We Collect

We may collect the following types of information when you use our website or contact us by phone:

• Contact information: name, email address, phone number
• Travel details: origin, destination, dates, number of passengers, cabin class preferences
• Payment information: card details provided during the booking process (processed through secure third-party payment providers)
• Usage data: pages visited, search queries, browser type, device type, IP address
• Communication records: emails and call summaries related to booking assistance

3. How We Use Your Information

• To provide flight search results and booking assistance
• To process and confirm travel bookings with third-party providers
• To send booking confirmations, updates, and support communications
• To improve our services, website performance, and user experience
• To comply with legal obligations and prevent fraud

4. Information Sharing

We do not sell your personal information. We share information only as necessary to fulfill your booking request:

• Airlines and travel providers: to complete your booking
• Payment processors: to process your payment securely
• Email/communication services: to send you booking confirmations and support emails
• Legal authorities: when required by law

5. Data Security

We use industry-standard security measures to protect your personal information, including HTTPS encryption for all data transmitted through our website. Payment information is processed through secure third-party providers and is not stored on our servers.

6. Cookies

We use cookies to provide essential website functionality and improve your experience. For detailed information about our cookie practices, please see our Cookie Policy.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us at booking@travelaidnow.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, reach us at: